Hi, my name is Luke. I do research and design. My findings guide product decisions that empower users and help teams grow.
I solve user experience problems— complex and simple, web and mobile, remote and in-person, here and there. My process blends impactful research, clear documentation, and quick solutions to build products that users love and competitors envy.
My experience
1 year
design leadership
6 years
UX research
6 years
end-to-end UX
11 years
UI/visual design
I research and design fast
I speak with users, guide them through product testing, and turn user data into research findings. I action insights quickly with design iterations and a backlog prioritized for the biggest impact.
I collaborate skillfully
I get others on board, early and often, and invite them into the process. This fosters a workplace culture with users at the centre.
My ability to integrate into any team makes workflows efficient and outcomes a success. I work with developers, product teams, and stakeholders. I make RACI charts. I run workshops. I empower others.
I balance user and business goals
I advocate for users while making big impacts on business metrics. I validate features for soon-to-launch products. I eliminate corporate strains. I collaborate across teams to turn impossible projects into possible ones. Have a look at the projects below to see how.
Projects
There is no one-size-fits-all solution. I focus on the unique requirements of each project to 1) use the right research methods for the job, 2) do the right amount of design, and 3) make decisions informed by real users and relevant data. This can have a big impact— have a look below to see how good UX has impacted prior projects.
Let’s discuss how I can meet the unique needs of your team and users. I’m looking forward to hearing from you.